Mark Jourdain
Founder & Managing Director
Mark Jourdain founded Solution Consultants in 2009 having worked for a number of telecoms businesses for 15 years. As managing director, Mark has overseen the growth of the business from start-up, to becoming a leading independent Telecom, IT & Utility service provider. Mark’s interest mainly revolve around sport, family, friends & his two dogs.
Chris Pollard
Sales Director
Chris joined SC in 2019 as Sales Director, with a wealth of experince in telecoms and IT. In his previous role, Chris was responsible for achieving treble digit revenue growth, alongside building a sales and support team to underpin a market leading proposition.
Outside of work Chris spends his time with his family and his growing collection of pets, as well as watching Liverpool FC wipe the floor with every other football team in the world (except Aston Villa).
Rhys Frank
Business Development Executive
Rhys is a new addition to the team; joining in early 2021. We’ve brought Rhys on to drive new business opportunities. Rhys has come from a recruitment background so is very familiar with talking to potential clients.
In his spare time, Rhys enjoys making music and playing his guitar. He also likes going to the gym, playing games and travelling.
Shirley Ralfe
Energy Account Director
Shirley joined Solution Consultants in 2018 as an Accounts Director. She comes from a successful Corporate Management background, with 15 years in General Management, Energy Procurement and Customer Service. Her interests centre around her family, friends and her love for animals.
Joshua Labban
Support Manager
Joshua joined Solution Consultants in 2014 from a retail background. After a very steep learning curve he is now an IT and data Guru and heads up our customer service. Josh works very hard to ensure all our customers are looked after to the highest of standards by every member of his team. When Josh has some downtime he enjoys going to the gym, playing sport and socialising with his friends.
Matt Chandler
Support Leader
Matt joined Solution Consultants in mid 2016 to expand our customer support team. He’s become very knowledgeable with the hosted voice platform and is a welcomed asset to the team, coming from a customer services background he takes pride in doing the best for our customers. In Matt’s spare time he’s usually socialising with his friends, playing rugby or on his X-box.
Connor Smith
IT Manager
Connor joined Solution Consultants in early 2017. He’s been in IT since he finished his IT apprenticeship in 2014, since then he’s been undertaking exams to gain additional qualifications to expand his knowledge. Connor keeps our network in check as well as providing support to our customers, he helps the team out with any technical enquiries and assists the engineers on-site when needed. Connors spare time mainly consists of watching the latest movies, cooking, seeing his friends and playing his PC/PS4.
David Perkins
Head of Engineering
David joined Solution Consultants in 2009 as a systems engineer. Since then David has secured many successful installations and is now heading up the engineering and business development Team. David takes great pride in his work and is testament to our customer service ethos. In his spare time David enjoys clay pigeon shooting and spending as much time as he can with his growing family.
Liz Jenkins
Energy Consultant
Liz came to Solution Consultants from Haven Power in April 2015. She has 20 years of industry knowledge, some of her skills include bill analysis, problem solving, new connections and half-hourly metering. When Liz is taking a break from work she’s normally keeping fit, cooking, listening to music or riding horses.
