Business Voice

Today in the UK Microsoft have launched Business Voice, their new phone system for businesses that brings together calling, chat, meetings, calendars, and email, all into one package.

Microsoft 365 Business Voice is designed as a complete package for communication and collaboration, and can be used by up to 300 users within a company. Like many Microsoft products, it is cloud-based, and it also integrates with Office 365 and makes use of Teams. With this integration, you can use Business Voice across multiple PCs, mobile devices, and desk phones, allowing you to make calls from anywhere.

A big feature of Business Voice is it’s use of Microsoft artificial intelligence technology, which allows it to automatically transcribe voicemails, translate messages sent in chat, and when in meetings, it can also add captions in real-time.

Other useful features that are included:

  • The ability to add a dial-in number to meetings
  • Collaboration in Office programs within calls and meetings
  • The ability to turn chats into meetings with one click
  • Start, schedule, and join meetings straight from Outlook

First-time installers of Business Voice will be shown how to set it up with a “getting started wizard”, which will walk you step-by-step through the process, but if you are currently using Office 365 services, you can simply manage it through the same admin console used by the rest of the Office 365 services.

Business Voice is focused around Microsoft Teams (used by more than 13 million people daily!), and is available in 53 languages across 181 markets.

It is available starting today in Canada and the UK, as an add-on to Microsoft 365 and Office 365 plans, and it will launch globally in 2020.

If you are interested in Microsoft 365 Business Voice, you can purchase it directly through Solution Consultants or get in contact to enquire about what it can do for your business.