Think of telephone systems as the company Receptionist – it’s a first impressions moment. If the caller receives a bad experience calling in for the first time the likelihood of them calling back is slim to none. Yet give them a system with clear options, low waiting times and even catchy hold music and your customer is already generating a great impression before they have even spoken to a person. The key is to get it right, first time.
We offer a full audit of your requirements and will then match them to the best system. There is a product to suit every business and if we don’t find the ‘perfect’ fit; we’ll build it!
Our design and consultancy is free to all our business customers, we treat your business as if it’s our own.
However, our service doesn’t end there, oooh no! In addition, we can maintain all phone systems. Whatever the problem, you are guaranteed an urgent response and you’ll find it will be business as usual quicker than you might expect.
We’re delighted to announce the arrival of Visual Voicemail on Vodafone. Now you can manage voicemails from your screen using a cellular connection – no need to dial the voicemail anymore. With Visual Voicemail, you can: Retrieve messages Record and […]
Infrastructure Modernisation Infrastructure-as-a-Service – Lift, Shift and Optimise The last seven years have seen the levels of cloud usage accelerate dramatically. We have reached a point where almost all organisations are consciously using cloud-based services to some extent and […]
Up until now, to deliver broadband to a home or office, you needed to have a traditional phone line installed and then ADSL Broadband or Fibre Broadband installed on top of it. BT Openreach are now delivering a single order […]
As businesses adapt to the much-cited new normal, Microsoft Teams usage could exceed 100 million daily active users, driven by a rise in demand for remote and mobile working opportunities. Organizations of all sizes, today realize the value of having […]
5G – What does it mean for mobile networks? At the end of last month, the UK launched its first mobile network for 5G with EE, bringing faster speeds along with lower latency and higher capacities for 5G capable devices […]
E-mail anti-spam services are good at filtering out malicious and harmful e-mails, they usually work by acting as the ‘middle man’ between the sender and your mail server. The anti-spam service will scan the incoming mail for any malicious code, […]
What is World Traveller Select? If you roam often, you are probably already familiar with the World Traveller Select (WTS) service; a service that has been built into some of the Vodafone & O2 tariffs that we have built to […]
Microsoft has just made a big announcement about a range of new tools and apps, released to help organisations grow their business. The business apps are Microsoft Connections which manages marketing outreach, Microsoft Listings which handles online presence, Microsoft Invoicing […]
Whether you are using a Windows desktop or iOS, there are plenty of great new features in November updates of Office 365 to help you achieve your goals. Translate text faster and more easily For those working in Microsoft Word […]
Mobile devices are a huge part of everyday life for personal use however they’re being used more and more by businesses, they can provide a lot of benefits to help improve customer service, collaboration and remote working. Most companies have […]