Think of telephone systems as the company Receptionist – it’s a first impressions moment. If the caller receives a bad experience calling in for the first time the likelihood of them calling back is slim to none. Yet give them a system with clear options, low waiting times and even catchy hold music and your customer is already generating a great impression before they have even spoken to a person. The key is to get it right, first time.
We offer a full audit of your requirements and will then match them to the best system. There is a product to suit every business and if we don’t find the ‘perfect’ fit; we’ll build it!
Our design and consultancy is free to all our business customers, we treat your business as if it’s our own.
However, our service doesn’t end there, oooh no! In addition, we can maintain all phone systems. Whatever the problem, you are guaranteed an urgent response and you’ll find it will be business as usual quicker than you might expect.
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Train to Be Safe Approached Solution Consultants to install a comprehensive phone system to accommodate their expanding business into a new office move, with their Instructors being out of the office most days, it was imperative that phone calls were still being answered and also transferred or answered whist out of the office.
Oval Recruitment were moving offices and required a phone system to meet the growing needs of their business. It was imperative that a speedy turnaround happened to ensure staff had the ability to work as soon as the office opened; they also mentioned that they were looking to expand once they were settled in the new office.
Masterplan Financial Services have brought together a dedicated team to provide the highest quality of advice and service to their clients. They provide a comprehensive service that is delivered by Mortgage Experts, who really understand their subject, who take the time to understand your needs.
After 3 years in their current location, Barnet FC was keen to improve their business efficiency and processes, and connect their team of over 50 staff across the campus and buildings. Communication around the ground was limited as “Radios” were not proving effective for roaming members of staff. Managing a high volume of calls around match day ticket enquiries and sales was proving a challenge for front of house staff.