Founder & Managing Director
Mark Jourdain founded Solution Consultants in 2009 having worked for a number of telecoms businesses for 15 years. As managing director, Mark has overseen the growth of the business from start-up, to becoming a leading independent Telecom, IT & Utility service provider. Mark’s interest mainly revolve around sport, family, friends & his two dogs.
Office and Billing Manager
Ellie joined Solution Consultants in 2013 after having some time out of the industry to have her family. Ellie comes from an account management role in the IT industry and brings a wealth of customer service experience and management skills to the team. Outside interests revolve around her two children, husband and new puppy – fitting in some sport where she can!
Operations & Client Manager
Gemma joined Solution Consultants in 2017 after taking some time out to have a family. She has a wealth of account management, team management and customer service experience and a passion to ensure the team work with the customer at the forefront of their operations. She manages the day to day running of the department and maintains contact with all of our clients through telephone and face to face meetings. Outside interests revolve around her two children, husband, friends and family and keeping fit (when she finds the time!)
Joshua joined Solution Consultants in 2014 from a retail background. After a very steep learning curve he is now an IT and data Guru and heads up our customer service. Josh works very hard to ensure all our customers are looked after to the highest of standards by every member of his team. When Josh has some downtime he enjoys going to the gym, playing sport and socialising with his friends.
Head of Engineering
David joined Solution Consultants in 2009 as a systems engineer. Since then David has secured many successful installations and is now heading up the engineering and business development Team. David takes great pride in his work and is testament to our customer service ethos. In his spare time David enjoys clay pigeon shooting and spending as much time as he can with his growing family.
Matt joined Solution Consultants in mid 2016 to expand our customer support team. He’s become very knowledgeable with the hosted voice platform and is a welcomed asset to the team, coming from a customer services background he takes pride in doing the best for our customers. In Matt’s spare time he’s usually socialising with his friends, playing rugby or on his X-box.
Connor joined Solution Consultants in early 2017. He’s been in IT for the past 4 years since he finished his IT apprenticeship in 2014, since then he’s been undertaking exams to gain additional qualifications to expand his knowledge. Connor keeps our network in check as well as providing support to our customers, he helps the team out with any technical enquiries and assists the engineers on-site when needed. Connors spare time mainly consists of watching the latest movies, cooking, seeing his friends and playing his PC/PS4.
Mark joined Solution Consultants in early 2018 as an infrastructure IT apprentice. He has made a change of pace coming from a background of working in night clubs to providing support to customers along with managing and maintaining the on-site data centre. He has qualifications in engineering and computer science and is well on his way to become a qualified infrastructure engineer. Mark’s spare time is mostly spent programming and playing games with his friends on his PC.
Liz came to Solution Consultants from Haven Power in April 2015. She has 20 years of industry knowledge, some of her skills include bill analysis, problem solving, new connections and half-hourly metering. When Liz is taking a break from work she’s normally keeping fit, cooking, listening to music or riding horses.
Energy Account Director
Shirley joined Solution Consultants in 2018 as an Accounts Director. She comes from a successful Corporate Management background, with 15 years in General Management, Energy Procurement and Customer Service. Her interests centre around her family, friends and her love for animals.