oval-recruit-fibre and phone

New Fibre Broadband and a Hosted Phone Platform

Oval Recruit was launched in 2009 by two Senior Recruiters with over 20 years combined Recruitment experience. Oval Recruit has an impressive portfolio of clients and in many cases is the preferred and only supplier.

From the outset, Oval Recruit’s aim is to focus on Investment, Financial Services and Insurance as core markets and to provide an effective alternative for companies operating in these sectors. We have succeeded by offering an all-inclusive service, one which is fast, thorough, open and efficient.

The Challenge:-

Oval Recruitment were moving offices and required a phone system to meet the growing needs of their business. It was imperative that a speedy turnaround happened to ensure staff had the ability to work as soon as the office opened; they also mentioned that they were looking to expand once they were settled in the new office.

The Solution:-

Solution Consultants conducted an audit on the requirements for Oval Recruit; based on the findings, a new hosted phone platform was recommended. Solution Consultants installed a Fibre Broadband and then converted their existing numbers to virtual IP numbers. We then focused on getting the handsets ordered and the features that they required, set up, before the handsets arrived at their new office. These features include:-

• Direct Dials for each handset
• Huntsgroup number to call a group of handsets simultaneously
• Main number pointed to Auto Attendant
• Auto Attendant options pointed to simultaneous ring groups
• Disaster Recovery Plan
• Call redirect to mobiles when required
• Out of hours redirect via time schedule
• Phone Directory
• On hold music
• Voicemail

Other options also available to them included in the price:-

• Call forward to selected number if no answer, not reachable or if busy
• Do not disturb (DND)
• Anonymous call rejection
• Automatic Call back
• Shared call appearance smart phone application

Due to the tight time scales given by the customer, Solution Consultants ensured that there was limited business downtime by providing the solution within 2 working days. During this time, the phones were remotely provisioned to the customers’ requirements, these were then delivered ready to plug in and use instantly, into their data switch.

The Results:-

By choosing Solution Consultants hosted telephone platform, Oval Recruit benefited from the following:-

• Total management of purchasing, provisioning and installation
• One point of contact
• Immediate response times
• 24/7 Hosted Support
• Instant provisioning of features with immediate effect
• No disruption to business
• Complete disaster recovery
• No on site hardware
• Free of charge maintenance
• Disaster recovery plan pre-assigned
• All-inclusive call bundles

The Future:-

Solution Consultants continue to work with Oval Recruit as more staff join and extra extensions are added allowing to scale up quickly without added expense or time lost and when another office move is needed it will be very quick, easy and seamless.