Ayr Holiday Park

The Customer:

Ayr Holiday Park in St Ives has 30 miles of beautiful Atlantic coastline to admire, there can’t be many campsites with a view or location like Ayr. It’s no wonder that many guests return year after year for their fill of sea Ayr!

Whether you’re a traditional under-canvas camper, or love the comfort of a modern caravan, you’ll find the holiday you want at Ayr. They have something for everyone, with a combination of luxurious holiday caravans, self-catering apartments, touring pitches and hidden down a little lane above the bustle of St Ives, The Garrack Hotel is a welcome discovery.

Set in two acres of private gardens and with spectacular ocean views, the hidden hotel feels secluded – but is really just a pebble’s throw from the Cornish beaches and town.

Ayr is open all year – so if you’re looking for a summer seaside holiday or prefer the peace and beauty of the Cornish winter, it is an excellent base.

The Challenge:

Ayr Holiday campus has grown over the years and with that installations of new Electric & Gas meters across all sites. They all have multiple end dates with various suppliers manged by different points of contact which is very hard to correspond with. They required a full audit of their sites and contracts with a trusted supplier who could help them understand their current position and make it more manageable for the future.

The Solution:

On contact, our Energy Procurement team set to work looking at all 10 meters, we contacted all the current suppliers for current usage over the past 2 years and current end dates, we then went to the market for tenders with suitable energy providers to bring all contracts in line so finishing all at the same time. The proposed offer was to have two suppliers, one for the Gas & one for the Electricity supplies. All to finish on the same dates over a 32-month period. Savings were in excess of £72,000.

The Results:

By Solution Consultants, Ayr Holiday Park Group have benefited from the following: –

  • Total management of utility contracts for multiple suppliers
  • One point of contact for account management across multiple sites
  • Immediate response times for all queries.
  • Cost savings in excess of £72,000 over 32 months
  • Co Terminus contract end dates

The Future:

Solution Consultants will continue to work closely with Ayr Holiday Park & The Garrack Hotel to ensure they are compliant on their new contracts and ensure they continue to receive the best rates and service they possibly can.

“Shirley Ralfe of Solution Consultants renegotiated our electricity and gas contracts (ten accounts) with various suppliers, secured thousands of pounds worth of savings and reorganised our contract termination dates so they were better aligned.  Even the simple process of correcting address details required great tenacity on her part, faced with obdurate or incompetent customer service representatives.  Not only will we be making substantial savings, we have a ready response to the cold callers:  ‘Speak to Shirley’ “

Andrew Baragwanth – Owner