A broadband speed test is a useful way to find out if your broadband speed is within your expected range, a slow broadband or a high latency could mean that your internet connection has a fault.
Some broadband providers have their own preferred tool or website for conducting speed tests, below we’ll list the most common.
To get an accurate test of your line’s throughput speed we recommend that:
1. Your router is directly connected to your master phone socket.
2. You are connected to your router via an Ethernet Connection.
3. All programs (except the browser tab you are using to view this page) are closed.
4. No other devices are connected to your router.
Speedtest by Ookla is an accurate way to measure your broadband speed, they have servers throughout the globe to ensure you’re always connecting to one locally for an accurate reading. If your internet service provider doesn’t specify its own speed test, then this one would be a good choice.
Recommended for: Virgin, Sky, Most ISP’s unless stated otherwise
BT Wholesale is the recommended way to test your broadband speed if you’re with BT or an internet service provider who re-sells BT’s internet.
Recommended for: BT, BT Resellers
Using the same technology as speedtest.net, this is the recommended broadband speed test for TalkTalk Business customers.
Recommended for: TalkTalk Business
Another variation of speedtest.net, this is the recommended broadband speed test for Plusnet customers.
Recommended for: PlusNet
*Please check with your own internet service provider to see if they have their own broadband speed test available for more accuracy.
What can cause your speeds to be lower than expected?
Broadband speed can be affected by a huge number of things, the most common causes are:
Cables – If you’re using old or damaged cables then this could be causing your broadband speeds to be slower than they should be.
Time of day – The time of day can be a big factor for broadband speed if you have a contended service. A contended service means at peak times of the day when they’re a lot of users accessing the internet; you may experience slower speeds.
Multiple users – If you’ve got other users in your house using the internet such as downloading or watching movies then it will report a lower speed.
Router placement – If you’re issue is more to do with reliability rather than speed, your issue may be with your router placement instead. Many electrical appliances can cause interference with your broadband which could slow speeds. The material of the walls and the size of your home can also influence speeds, causing your WiFi to be intermittent.